Leaders in custom ordering

Everything you need to build a custom fit: color, density, base material and mold, in one place.

Place your custom order How to fill out the form

How it works

1

Make a mold

Create a mold of the head or the hair loss area.

2

Color sample

Collect a color sample, or match the hair to a current Hairloss.com color ring.

3

Fill out the order form

Submit the form online, by email, or include it when you ship the mold and color sample.

4

Order processing

Your order can take at least 8 weeks depending on the type and customizations of the unit.

5

Receive your order

Your custom unit arrives ready for installation. Everything for the install is in Hair Unit Application.

Guides for custom ordering

Color Ring

Color Ring

Match the hair to the closest ring number and mark any hair samples with letters.

Color Ring

Reference the Men's Color Ring for men's orders and the Club W Color Ring for women's orders. Match the hair to the closest ring number and note it on the form.

When you include hair samples, mark them with letters: not numbers. Numbers can be mistaken for color-ring codes at the factory.

Men's Color Ring
Men's Color Ring
Club W Color Ring
Club W Color Ring
Make sure the color ring you're using is not older than one year.
Mold Making Guide

Mold Making Guide

Every custom order needs a mold of the head. Check the guide for the mold types we accept and how to prepare them.

Mold Making Guide

To ensure a proper fit and comfort, all custom orders should include a mold of the head. We accept the following types of molds.

The three best options

These options mean your finished custom unit will be returned with a smooth foam block mold of the head.

Plaster Cast Molds: gives you an "eggshell-modeling quality." Very accurate and smooth, with no wrinkles. The finished custom unit is returned with a smooth foam block mold of the head.

Plastic PVC Molds: can also give you the "eggshell-modeling quality." The finished custom unit is returned with a smooth foam block mold of the head.

Techform Molds: very accurate. Made of fiberglass strips, which will not mold like plaster cast.

Other acceptable options

Packing Tape Molds: use 2 to 3 layers for a good shape. Do not fold them.

Scotch Tape Molds: should only be used once. Use 4 to 5 layers for a good shape. Do not fold them.

Reminder: use permanent-colored markers (each a different color) to draw the following on the mold: PU, binding, width of lace, and hair direction.
Hair Density & Base Materials

Hair Density & Base Materials

Check the guide to see which hair density fits each base material and hair length.

Hair Density & Base Materials

Density should be matched to the base material: a density that looks natural on one construction can outweigh another. Use the charts below to choose the right density for each base before you order.

Welded Base

414: a super fine welded lace base, the most delicate of all welded base materials. It can only handle a certain amount of weight, so make sure the hair length combined with the density does not outweigh the recommended weight for this unit.

616: a fine welded lace base, a little stronger than the 414. It can hold more hair than the 414, but you still need to make sure the hair length combined with the density does not outweigh the recommended weight for this unit.

88: the strongest of all the welded bases. This base can hold any hair length and any density.

Base TypeExtra Light 80%Light 100%Light/Medium 115%Medium 130%Medium/Heavy 150%Heavy 180%
414Any Length16" to 18"12" to 14"8" to 10"Not AvailableNot Available
616Any Length18" to 20"14" to 16"10" to 12"Not AvailableNot Available
88Any LengthAny LengthAny LengthAny LengthAny Length170% Max

Fine Mono

Fine Mono is one of the most durable bases we make and can hold any density and any length. It is a woven mono, so it must have a binding around the perimeter of the unit to keep it from unraveling. The binding can be many materials, such as skin, ribbon, or a PU-coated edge. Fine Mono is also called M-mesh, and even 51.

Base TypeExtra Light 80%Light 100%Light/Medium 115%Medium 130%Medium/Heavy 150%Heavy 180%
Fine MonoAny LengthAny LengthAny LengthAny LengthAny LengthAny Length

Skin

Keep in mind that on skin units, the longer the hair or the heavier the density requested, the thicker the base. For example, if you order an XTS with 12" hair length and 120% density, due to the hair length it is no longer an XTS.

Base TypeExtra Light 80%Light 100%Light/Medium 115%Medium 130%Medium/Heavy 150%Heavy 180%
NXGEN12"12", 105% the mostNot AvailableNot AvailableNot AvailableNot Available
XTS12"12"12" length, 120%Not AvailableNot AvailableNot Available
XT312"12"12" length, 125%Not AvailableNot AvailableNot Available
Geometrix6Any LengthAny LengthAny LengthAny LengthNot AvailableNot Available
Quantum2Any LengthAny LengthAny LengthAny LengthNot AvailableNot Available
PolygraftIIAny LengthAny LengthAny LengthAny LengthAny LengthNot Available

French Lace and Swiss Lace

Base TypeExtra Light 80%Light 100%Light/Medium 115%Medium 130%Medium/Heavy 150%Heavy 180%
French Lace12"18" to 20"14" to 16"10" to 12"Not AvailableNot Available
Swiss Lace12"18" to 20"14" to 16"10" to 12"Not AvailableNot Available
Order Form Walkthrough

Order Form Walkthrough

The order form, field by field.

Order Form Walkthrough

Here's the quick walkthrough of everything the form asks for:

  1. Choose whether the order is for a man or a woman.
  2. Match the color from the correct color ring, and note grey percentage.
  3. Pick your base material, then the density that suits it.
  4. Set hair length, wave/curl pattern, and knot options.
  5. Tell us about the mold and whether a hair sample is enclosed.
How to Fill Out the Form

Designed by you, crafted by industry experts.

Each piece is expertly made by hand, backed by over 50 years of custom order experience, for unmatched realism and longevity.

Place your custom order

Place your custom order

Submit the form here, or download and print the fillable PDF and send it in with your mold and hair sample.

Guide: How to fill out the form (PDF)

Ship it to us

Hairloss.com
1501 Northpoint Pkwy Ste 100
West Palm Beach, FL 33407

Prefer to talk it through?

Call +1.855.4247.601 or email info@hairloss.com.

Custom order form

Upload your filled out form and our team will reach out to you!

Sending this form starts your custom order. A sales representative will contact you to confirm your details, gather anything still missing and arrange payment. Your order goes into production once payment is complete.

FAQ

Filling out the form

1Is my mold saved?

No — when you receive your custom order, the mold you sent is returned to you.

2How do I mark my hair samples?

Mark your hair samples with letters. If you use numbers, the factory can get confused and think the number refers to the color ring.

3What color ring do I use?

Reference the Men's Color Ring for men's orders and the Club W Color Ring for women's orders.

Make sure the color ring you're using is not older than one year.
4How do I know the right hair density and material to order?

Use the Hair Density & Base Materials guide above to choose the right hair densities for each base material.

Custom unit

1Can I order under-venting on lace fronts or scalloped fronts?

No, under-venting cannot be ordered on lace fronts or scalloped fronts.

2When do I need to order colorless knots?

For a natural-looking front, we recommend colorless knots in lace fronts whenever the hair color is darker than shade #6.

3Does the hair come permed?

There is no guarantee or warranty that the hair will be factory chemically permed. We strongly recommend that you do your own perms.

Sending in a mold & hair sample

1Do I need to send in a mold?

If this is a new custom order, you'll need to provide a mold of the client's head. Once we have it, you can reuse those measurements for future custom orders. If the size of the hairpiece needs to be adjusted, a new mold will be required.

Do not send weak molds, and do not reuse scotch-tape molds more than once.
2How do I send the mold and hair sample?

Ship it to our location at:

1501 Northpoint Pkwy, Suite 100, West Palm Beach, FL 33407-1955

3Can I send the same mold I used before?

If the measurements and customizations are the same for the new order, you can send the same mold. You must send in a new mold when:

  • You want to add highlights.
  • The client has changed measurements.
4Do I need to send a hair sample?

If you're looking for an accurate color match, you must send in a hair sample with sufficient hair. To send a good sample, cut the hair as close to the scalp as possible.

Weak hair samples can cause errors in the color match. Avoid sending:

  • The ends of the hair, which are normally lighter due to natural sun bleaching.
  • Ten hairs on a piece of scotch tape — that will not be enough.

Order processing

1How long does it take to receive my custom order?

Tops of the heads take at least 8 weeks. If the hair is longer than 10″, or the order is for full caps, it can take longer.